Step 1: Navigate to the Audience Section
- Log into your Pollen account and go to the Audience tab in the left-hand menu.
- Click the Import button in the top-right corner.
Step 2: Choose Your Import Method
- Pollen offers six different ways to import contacts:
1. CSV File (Comma Separated Values)
2. VCF File (Virtual Contact File)
3. Quick Add
4. Zapier Integration
5. MailChimp Integration
6. Constant Contact Integration
1. Import from CSV File
Upload a CSV file of your contacts from any service.
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Click Upload CSV (Comma Separated Values)
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Use our CSV template for easy formatting (optional)
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During the upload process, match your columns to Pollen’s default fields, or create your own custom fields as needed
2. Import VCF File
VCF (vCard) files are digital business cards used by Apple Contacts, Outlook, and other contact apps.
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Click Upload VCF File (Virtual Contact File)
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Select your file and import
3. Quick Add (Manual Upload)
Perfect for adding a few contacts individually.
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Click Quick Add
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Fill out the contact’s information manually
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Click Save
4. Import via Zapier Integration
Connect over 5,000 apps to Pollen using Zapier.
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Set up automated workflows to import contacts from CRMs, forms, spreadsheets, and more
5. Import from Mailchimp
Already using Mailchimp?
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Click Connect Mailchimp (if not already connected)
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Choose the list you want to import
6. Import from Constant Contact
Sync your existing email lists from Constant Contact.
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Click Connect Constant Contact (if not already connected)
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Select the contact list to import
Need Help?
If you need assistance formatting your CSV or setting up an integration, our team is here to help. Contact us at support@pollensocial.com.