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How to Manage Billing in Pollen Social

Keep your Pollen subscription up to date by managing your billing information directly from your account settings. Whether you're setting up payment for the first time or updating an existing method, follow the steps below.

Step-by-Step: Set Up or Update Billing

  1. Log in to your Pollen account

  2. Click your profile icon in the top-right corner

    org

  3. Select Organizational Settings from the dropdown menu


    org settings

  4. On the My Organization page, locate your organization

  5. Under the Actions column, click the three dots (⋯)

    billing

  6. Select Manage Billing

    billing 2

  7. Follow the prompts to enter or update your payment details


Once completed, your subscription will be active and ready to go.

💡 Need assistance? Reach out to our support team anytime—we’re happy to help!