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How to Change a User’s Permission Setting?

Learn how to update a user’s role in your organization with just a few quick steps.

Prerequisites:

  • You must be an Organizational Admin to change a user's permission settings.


Steps to Change a User’s Permissions:

  1. Access the Users Tab:

    • Log into your account.

    • If you have Organizational Admin access, navigate to the Users tab.

  2. Open the Manage Users Page:

    • Clicking the Users tab will take you directly to the Manage Users page.

  3. Locate the User:

    • You’ll see a list of all users in your organization, including their:

      • Name

      • Email address

      • Companies they have access to

      • User role

      • Last login date

  4. Open User Options:

    • Find the user whose permissions you want to update.

    • Next to their Last Login column, click the three-dot menu (⋮).

  5. Edit User Permissions:

    • From the dropdown, select Edit User.

    • This will open the Edit User tab, where you can adjust their role.

  6. Select a New Role:

    • Use the dropdown menu to assign one of the following roles:

      • Organizational Admin

      • Company Manager

      • Contributor/Author

      • View Only

  7. Save Changes:

    • After selecting the new role, click Save to apply the changes.